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Book Training, Orientation or Design Calls

If you are a new customer or a new Admin for an exisiting customer and want Training or to discuss Setup and Custom Design options —you can book a call here.

Book Training/Orientation/Design Call

Finance

Invoicing/Billing
Email: accounts@brandkit.com

Bank details and payment instructions are printed on Invoices.

Our Team

David Vaassen avatar
David Vaassen
CEO/Founder at Brandkit
Personal Motto: Why zig when you can zag? Thinking and writing about branding, marketing, content, digital asset management, software, business and life for 25+ years. Prior to that a short stint as a Vineyard owner, and earlier leading a watch business, designing, making and marketing timepieces to the world from factories in Hong Kong and New Zealand. Studied at Auckand University and Auckland University of Technology. Resides in Matakana, Auckland, NZ.
Beatriz Panella avatar
Beatriz Panella
B2B Business Development Manager at Brandkit
Currently on Maternity Leave.

Beatriz is a seasoned Business Development Executive, originally from São Paulo, Brazil, with over 10 years of experience growing businesses and delivering excellence in account management. Now based in Auckland, she is diving into the New Zealand market, focused on bringing exceptional results. Bea lives with her Kiwi partner in the scenic suburb of Devonport, Auckland, NZ.
Nicanor Perera avatar
Nicanor Perera
Software Engineer at Brandkit
Nicanor is a software engineer/developer with more than 15 years of experience. Nicanor has a degree in computer science (from La Plata’s National University, Argentina). Always interested in new technologies. Nowadays feeling very enthusiastic about Elixir and Phoenix. Nicanor is Brandkit's CTO.
Federico Otaran avatar
Federico Otaran
Software Engineer at Brandkit
Federico is Full-stack Web Developer with 10 years of experience. 6 years in Web application development with Ruby on Rails framework as Full-Stack Developer. The last 1-2 years working in the functional language Elixir and Phoenix. Also working on AWS and Fly infrastructure. Lives in La Plata, BA, Argentina where he studied Computer Science. Passionate about Computer Science and interested in devops. Currently resident near Malaga, Spain.
Keren Elizabeth McFadden avatar
Keren Elizabeth McFadden
Web Designer/Developer at Brandkit
Originally from Australia, Keren is now settled in Nelson New Zealand with her family. Is an experienced web designer and recently completed software development studies. She also teaches IT students part-time in Nelson.
Janet Vaassen avatar
Janet Vaassen
Office Manager at Brandkit
Janet runs the back office and is your go to person for any account enquiries. She has an eye for design and is a qualified Interior Designer. Also qualified in Travel and Tourism and previously Team Leader at Air New Zealand.
Jennifer Neumann avatar
Jennifer Neumann
Advisor
Founder of Canto (considered the world's first DAM). Advisor to multiple tech firms. Independent Software Engineer. Originally from Germany now residing in New Zealand.
Ray Duncan avatar
Ray Duncan
Advisor
Sales and marketing specialist. Advisor to multiple tech firms. Resides in Auckland.
Rebecca Smith avatar
Rebecca Smith
Advisor
Experienced Marketing Director, CMO, Strategic Business and Brand Leader. Wools of NZ (Director), Previously: Fonterra (Director, Brand & Communications), ATNZ Apprentice Training New Zealand (CEO), New Zealand Story (CEO).
Harry avatar
Harry
Office Mascot/Motion Sensor Alarm at Brandkit
Harry is Westie dog aged 10. Main tasks include welcoming visitors, site security and promoter of mental well being.
Jemima AI avatar
Jemima AI
AI Assistant at Brandkit
Jemima is Brandkit's AI assistant (Named after one of our amazing customers). Jemima's job is to help you find out information. You'll find her in the Chat window which you can access from the Jemima icon bottom right of the website. She also can Tag and Describe Assets for you (either automatically or you can ask her to do so from an Asset Page or from the Basket.

Contact FAQ

Who is Brandkit?

Brandkit is a cutting-edge Brand Management System (BMS) and Digital Asset Management (DAM) platform that specializes in helping businesses manage and distribute their brand assets effectively. Here are some key points about Brandkit:

  • Founded in 1994: Brandkit was the first platform designed to host a complete brand system, integrating brand narratives, guidelines, visuals, and media files into a self-serve digital toolkit.
  • Cloud-based Solution: It offers a Software-as-a-Service (SaaS) platform that allows businesses to curate, manage, and distribute brand resources, ensuring consistency across all communication channels.
  • Customizable Brand Portal: Brandkit combines a customizable brand portal with features for managing files, posts, and links to external media, all in one unified system.
  • Unique Features:
    • Brand Guidelines Auto-Attachment: Automatically attach brand guidelines to relevant assets.
    • Large File Transfers: Built-in capabilities for transferring large files.
    • Fully Customisable: Fully customisable Brand Portal layout and design, along with a cyustom domain.
    • More than just files: Brandkit support digital assets/files but also posts (written natively in Brandkit) plus links to external media.
    • Content Syndication: Brandkit uniqely has a feature where accounts can securely syndicate contenet assets betwwen acounts.
    • AI Knowledge Base: Brandkit uniqely has a feature where we automatically generate AI friendly knowledge sources in plain text formats.
  • Target Audience: Brandkit is particularly useful for creative agencies, specialist resellers, and destination brands, offering a bespoke digital brand toolkit.
  • Focus on Customization: Users can choose from default designs or request custom looks that reflect their brand identity.

For more information, you can reach out via email at hello@brandkit.io.

Q. Where is Brandkit head quartered?
Brandkit Limited is a New Zealand registered company (NZBN:9429038789045). Our headquarters is Auckland, New Zealand. However we mostly work remotely, so some team members are based elsewhere, or are travelling.
Q. What are your office hours?
We're open for Sales and General enquiries from 8am to 10pm NZ Time, Monday to Friday (GMT + 12hours). 24hours by 7 days for support.
Q. How do I get support or help?
You can find self-help docs and guides here. You can call us by phone, but generally emailing support@brandkit.io is the best bet. Or you can schedule a video call for support and screen-sharing here.
Q. Who do I contact if I have an accounting, invoicing or billing issue?
Please contact our accounts team, by emailing accounts@brandkit.io
Q. Who do I contact if I have a problem with a data privacy issue?
Please contact our Date Privacy Officer team, by emailing dpo@brandkit.io
Q. Is Brandkit down or is it me? What's the quickest way to check the status of the Brandkit platform?
The best, fastest way to find out, is check our status or follow us on AppSignal brandkit.appsignal-status.com, where we post status updates. If you can't use Twitter please email support or phone us.
Q. Do I need any special software to attend a Demo or Training or Support Video Call?
No, we use Google Meet for video calls. This service runs entirely in your web browser (modern web browser required), you don't need any special software.
Q. How do I postpone, or cancel a video call?
In your Calendar, you should be able to decline the meeting or move it. If in doubt please email us with your original meeting date and time, and when you'd prefer to meet.
Q. What if I can't find a suitable time or date in the appointment calendar?
Please email or call us directly to schedule a time with you manually.
Q. How do I buy/purchase Brandkit?
If you are ready to purchase Brandkit, you should book a Demo and discuss your purchase options with our team, or you can email us directly here team@brandkit.io.