Are Knowledge Assets (Posts, FAQ's, digital Guidelines) in Brandkit downloadable?
Yes - Knowledge Assets (i.e. Posts, FAQs, Guidelines) are download-able.
Knowledge Assets are Assets created/written natively in Brandkit (as opposed to uploading a document file).
While we provide a WYSIWYG editing experience when you are writing, you are actually writing in the Markdown format. We then render your Markdown text in the Portal as HTML.
e.g. This FAQ article is written in Markdown
What is Markdown
Markdown is a lightweight way to format text using plain symbols instead of complicated menus or code. You write things like bold or # Heading in a normal text file, and it converts into styled text — bold, italics, lists, links, and more — when displayed. It was created to make writing for the web easier, without needing to know HTML.
It's popular because it's simple, fast to write, and works almost everywhere — in blogs, GitHub, chat apps, and note-taking tools. Since it's just plain text, Markdown files are easy to read even before they're formatted, and they stay readable no matter what software opens them.
Downloads
Most Knowledge Assets are read in place in the on portal Blog, FAQs section or Brand Guidelines, or served out via API's and the Common Crawl to AI LLMs, Chatbots etc as a brand knowledge,
But sometimes users may want to download the kowledge to reuse in other systems,or upload as static knowledge to AI assistants, etc,
All Knowledge Assets can be downloaded alongside file based Assets. When downloaded, Knowledge Assets are downloaded as Markdown (.md file extension) files by default.
Optionally you can configure your account to download as HTML files instead if you prefer that format.
Navigate to Admin > Settings > Downloads to configure.
Are Knowledge Assets (Posts, FAQ's, digital Guidelines) in Brandkit downloadable?
Knowledge Assets (Posts, FAQs, Guidelines) in Brandkit are downloadable. They’re authored in Markdown and render as HTML in the portal. Downloads save as .md by default, with an option to export as HTML via Admin > Settings > Downloads.